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| Saturday, April 1 |
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| 18:00 - 21:30 |
| 1. Human-Computer Interaction: Introduction and Overview |
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2. System Design for the Older User |
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| Sunday, April 2 |
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| 08:30 - 17:00 |
| 3. Cognitive Factors in Design: Basic Phenomena in Human Memory and Problem Solving |
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4. Designing Speech User Interfaces |
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5. Activity Theory: Basic Concepts and Applications |
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6. Scenario-Based Usability Engineering |
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7. Card Games for Participatory Analysis and Design: Variations |
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8. Usage-Centered Design: Practical Abstract Modeling with Use Cases |
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9. Contextual Design: Using Customer Work Models to Drive Systems Design |
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10. Test Design and Statistical Analysis for Usability Evaluation |
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11. Planning and Implementing User-Centered Design |
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12. Styling the New Web: Web Usability with Style Sheets |
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13. Cross-Cultural User-Interface Design: Accommodating Cultural Preferences, Acceptance, and Constraints |
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14. Successful Strategies for Selling Usability into Organizations |
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15. Designing Multimedia Presentations |
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16. Drawing on the Right Side of the Brain |
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| Monday, April 3 |
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| 08:30 - 17:00 |
| 17. Drawing on the Right Side of the Brain (Repeated) |
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18. Video Techniques for Participatory Design: Observation, Brainstorming and Prototyping |
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19. Web Sites that Work: Designing with Your Eyes Open |
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20. CSCW and Groupware: Experiences, State of Art, Future Trends |
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21. Improving Your Skills in Usability Testing |
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22. Enabling Technology for Users with Special Needs |
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23. Design and Rapid Evaluation of Usable Web Sites |
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24. Understanding Users and Work in Context: Practical Observation Skills |
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25. Cultivating Convergence: Cross-Product UI Design for Applications and Web Sites |
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26. Interface Design for Interactive TV: New Possibilities, Techniques, and Metrics |
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27. Developing User Interfaces For Information Appliances |
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28. Designing Usable Mobile Services |
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29. Visual Perception for Data Visualization |
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| 18:00 - 21:30 |
| 30. Speech User Interfaces for Mobile Devices |
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31. Usability Techniques for Web-Based Services: Diversity and Technology |