Advance Program - Tutorial

23. Design and Rapid Evaluation of Usable Web Sites

Monday, 08:30 - 17:00

Instructor
Gene Lynch, Design Technologies, USA

Benefits
You will learn a scenario-design process for creating usable web sites and a quick and effective web site usability evaluation method.

Origins
New to CHI, an early version was given in 1998. It was one of the UPA 99 tutorials.

Features

• Key factors in web site usability
• Personas and tasks in scenario-based design of web sites
• Critiques of web sites with 4 simple graphic design rules
• Frameworks for expert heuristic usability reviews and reports
• Team usability walk-throughs to identify, clarify, and prioritize web site issues

Audience
Some experience in either usability work or web site design, management, or development is recommended.

Presentation
Illustrated presentations, group discussions, and individual and group exercises.

Instructor
Gene Lynch has 12 years of consulting on usability and product design and 15 years industry experience in product development and in leading the research, development, and implementation of a customer-centered design process for interactive products. Prior to the founding of Design Technologies, Dr. Lynch directed Tektronix Design Technology Laboratory, where he was responsible for Corporate Customer-Centered Research & Design, Software Tools, Software Process Improvement Program, and Corporate Industrial Design. Dr. Lynch holds patents in graphical input devices and video information control. He chaired the ANSI/HFS 100 Committee, Co-Chaired CHI 90, and has been a frequent technical contributor to CHI. He was a technical Co-Chair for CHI 92, and was ACM/SIGCHI's Vice-Chair for Conferences from 1993-1998. Gene holds a Ph.D. in Engineering from the University of Notre Dame.