Advance Program - Tutorial

20. CSCW and Groupware: Experiences, State of Art, Future Trends

Monday, 08:30 - 17:00

Instructors
Jonathan Grudin, Microsoft Research, USA
Steven Poltrock, The Boeing Company, USA

Benefits
You will learn about groupware technologies being used, problems people encounter, and successes with groupware that have been attained. You will learn how different disciplines contribute to collaborative systems and how these technologies affect individuals, groups, organizations, and society.

Origins
This is an update of a tutorial presented at many CHI and CSCW conferences.

Features

• Discover the multi-disciplinary nature of CSCW
• Discuss experiences with technologies that support communication, collaboration, and coordination
• Understand behavioral, social, and organizational challenges to developing and using these technologies
• Learn successful development and usage approaches
• Anticipate future trends in groupware and global social impacts

Audience
This introductory tutorial is for actual and potential users, developers, researchers, marketers, or managers of CSCW or groupware systems. Broad experience with collaborative technologies is not expected.

Presentation
Lecture, video, and group discussions.

Instructors
Jonathan Grudin and Steven Poltrock, co-chairs of CSCW 98, began collaborating in 1986. Jonathan Grudin, Editor in Chief of ACM Transactions on CHI, has worked as developer and researcher in this area. Steven Poltrock introduces, evaluates, and deploys groupware systems to support teamwork, knowledge management, and workflow management. They have co-authored several overviews of CSCW and groupware.